FAQ's

Please see below for some of the answers to our most frequently asked questions.

If you can't find the answer you were looking for please get in touch via our contact form.

As all of our arrangements are custom made using fresh flowers, unfortunatley we cannot accept returns.

Weekend orders will be fulfilled from a Tuesday.

Bouquets & Vase Arrangements - 48 hrs for the delivery or collection.

Funeral tributes - 7 days notice before delivery or collection.

Seasonal items – 2 days notice before delivery or collection.

Weddings require at least 14 days notice before delivery or collection.

Please note as flowers are seasonal if a specific flower/plant is not in season then we will fulfil with an item that is similar to the image provided on the web.

If you have specific requirements, please get in touch via the form on the Contact Us page.

We offer local delivery up to a 10 mile radius of the Floral Elegance Shop in Bedale.

Within a 1 mile radius (including Bedale and Aiskew) we charge £5.
From 1 to 5 miles we charge £10.
For 5 to 10 miles we charge £15.

There is a minimum order value of £35 for delivery.

Delivery options and prices will be shown at checkout.

We offer the option of collecting your items free from the shop in Bedale. You will be notified when the order is ready for collection, during open hours which you can find on our homepage.

Yes, you can add a note to seller at checkout with your message that will be included with your order.

We use a mix of seasonal flowers in our bouquets and we cannot guarantee they will be free of allergens.
If you have any concerns please contact the shop via the contact page.